Table of Contents
Step 1 – Logging In and Initial Setup
Open your web browser and go to enrollware.com. Log in using the credentials provided to you by Ella Med.
- Go to My Account to log in, verify your details, and change your password.
- Your account has already been set up for you by Ella Med with your Course Types and Locations configured.
Do not use Client Login.
The Client Login on the Enrollware website is for the training center only — Ella Med is the client. You will never need the Client Login. Always use the My Account login that was created for you.
Step 2 – Scheduling a Class
- Navigate to the Classes section under “Classes and Students” on the side panel.
- Click Add a Class or Schedule a Class.
- Select the Course Type from the dropdown menu.
- Choose the assigned Location and select your name from the Instructor list.
- Enter the exact Start Time, End Time, and total hours.
- Fill in ratios (like student-to-mannequin) and any special notes, then click Update Class.
Step 3 – Managing Students and Rosters
- Use the Quick Add feature to enter student details.
- Input each student's First Name, Last Name, and correct Email Address(needed for e-cards).
- Edit test scores, record pass/fail results, and mark the status as Complete for each student.
- Type your name in the signature box, update the class, and click Finalize Roster.
Step 4 – Uploading Documents & Card Requirements
Use the browse button in the Documentation box to attach the required files: rosters, skills testing sheets, and exams. The documents required depend on the course that was taught. Cards cannot be issued without the correct documentation.
BLS:
You must upload the student's written exam showing a score of 84 or above(the student cannot miss more than 4 questions), the Adult skills testing sheet, and two Infant skills testing sheets. All three are required before a BLS card can be issued.
Heartsaver:
There is no mandatory exam for Heartsaver courses. The skills testing sheets required depend on the version taught:
| Heartsaver Version Taught | Skills Testing Sheets Required |
|---|---|
| Adult only | Adult skills testing sheet |
| Child only | Child skills testing sheet |
| Infant only | Infant skills testing sheet |
| Adult + Child + Infant | All three skills testing sheets |
| First Aid (with any CPR version) | First Aid skills sheet plus the sheets for the CPR version taught |
| First Aid only | First Aid skills sheet only — no CPR skills sheets required |
Step 5 – Final Reminders
- Always enter each student's legal name and a valid email address — e-cards cannot be issued without an email on file.
- Double-check that BLS exam scores are 84 or above and that all required skills testing sheets are attached before finalizing the roster.
- Click Update Class after any changes, and click Finalize Roster only when everything is complete and correct.
Important — Link access & technical help
If you cannot view a link or receive an error message, please check your organization's Training Manual for your specific organization listed on Ella Med Website. A separate link to that manual has been provided to you if you have already attended the Level 2 Instructor orientation.
If you still need assistance, please give us a call, text, or email and we will be happy to help you.
โ ๏ธ Please do not wait until the date of your class — we may not be able to assist you immediately on that day. Reach out well in advance.
If you cannot view a link or receive an error message, please check your organization's Training Manual for your specific organization listed on Ella Med Website. A separate link to that manual has been provided to you if you have already attended the Level 2 Instructor orientation.
If you still need assistance, please give us a call, text, or email and we will be happy to help you.
โ ๏ธ Please do not wait until the date of your class — we may not be able to assist you immediately on that day. Reach out well in advance.
Our support & business hours:
โ Open Monday – Thursday(normal business hours)
โ Closed Friday – Sunday — we are not available during weekends.
๐ We also observe all national holidays as well as the Holy Days (Modiem) outlined in Leviticus 23 of the canonized Bible. Our offices will not be available on those days. Please note: Holy Days are different every year.
๐ง Email: ellamed.org@yahoo.com | ๐ Contact via phone/text as provided by Ella Med.
โ Open Monday – Thursday(normal business hours)
โ Closed Friday – Sunday — we are not available during weekends.
๐ We also observe all national holidays as well as the Holy Days (Modiem) outlined in Leviticus 23 of the canonized Bible. Our offices will not be available on those days. Please note: Holy Days are different every year.
๐ง Email: ellamed.org@yahoo.com | ๐ Contact via phone/text as provided by Ella Med.
Thank you for planning ahead and following the correct procedures.