🔑
Accessing the eCard System
You can access the system one of two ways:
- Option 1: Go to Atlas (atlas.heart.org) and navigate to the eCard section
- Option 2: Go directly to ecards.heart.org
1
Select the Card Type
- On the main page, click on the name of the card you want to issue (e.g., BLS Provider Card)
- This will take you to the eCard Inventory Page
2
Navigate to the Correct Inventory
- You will see your available card types (e.g., BLS Provider)
- Click on the card name – even though it may not look like a hyperlink, it is clickable
- A dropdown or button will appear that says "Assign to Students" – click this
3
Enter the Correct Filters (Critical Step!)
Once you click "Assign to Students," you will see a page with several filter fields. If these are not filled out correctly, the system will show "zero inventory" even if cards are available.
| Inventory Assigned By | Select "Training Site" |
| Training Center | Your Training Center name (e.g., Training Division) |
| Training Site | Your specific site name (e.g., EllaMed) |
| Course | Select the course (e.g., BLS Provider) |
📸 Pro Tip:
Once you reach this page, take a screenshot and save it. This way, you always have the correct filter settings for future reference.
4
Assign Cards to Students
- If you entered the filters correctly, you should now see your available card inventory
- In the "Available Equal Quantity" field, type the number of cards you want to issue
- Click Submit
5
Enter Student Information
You will now be taken to a page where you can populate student details:
- First Name
- Last Name
- Email (required)
- Phone Number (optional)
✏️ Best Practice for Accurate Data:
- Have students sign themselves in during class (using Enrollware or a similar system)
- This ensures correct spelling of names and email addresses – email addresses are the most common place for errors
- Once you have their self-entered information, you can copy and paste directly into the eCard fields
6
Complete the Assignment
- Enter the date
- Click Submit
- Click Submit a second time to confirm
- When complete, a confirmation screen will appear showing:
- Student's first and last name
- "Assigned" status on the left
- The student's eCard code
- You can also click "Download" or check your inventory to confirm the cards show as "Complete" or "Assigned"
7
Notify Students (Important!)
Not all students receive automatic notifications. Whether they get an email depends on their preferences set in their AHA profile.
- Students who chose "yes" to email notifications will receive an alert when you issue their card
- Students who chose "no" will not receive any notification
To ensure all students can access their cards:
- Use the official AHA link for claiming eCards (see button below)
- Copy the link
- Email the link to all your students with a message letting them know their card has been issued and they can claim it using the link below
âś… Recommended:
Make this a standard step after issuing every class. This way, you don't have to worry about who has notifications turned on or off.
Quick Reference Summary
| Task | Action |
|---|---|
| Access System | ecards.heart.org or Atlas |
| Select Card | Click card name → "Assign to Students" |
| Set Filters | Training Site → Your Site → Course |
| Assign Cards | Enter quantity → Submit |
| Student Info | Copy/paste from student sign‑in sheet |
| Complete | Submit twice → Confirm "Assigned" status |
| Notify Students | Email them the "Claim Your eCard" link |
Troubleshooting Tips
| Issue | Likely Cause | Solution |
|---|---|---|
| "Zero Inventory" shown | Filters entered incorrectly | Double‑check Training Center, Training Site, and Course fields |
| Student didn't get email | Notifications turned off in their profile | Send them the claim link manually |
| Can't find where to assign | Card name didn't look clickable | Click it anyway – it is a hidden hyperlink |
